About Us

Thank you for choosing Warren Restoration. The company is family-owned and proud to serve Western North Carolina, Greenville/Spartanburg SC, and Eastern TN with a full range of residential and commercial property damage and restoration services.

The Warren family runs the business on several guiding principles

Keep the property owner at the forefront. You and your needs come first. We take every step to ensure that you, your family and your property are safe and looked after.

Your home or business property damage isn’t just another job to Warren Restoration. Every facet of your project receives the team’s full respect, focus and attention.

Warren Restoration strives to salvage, clean and restore as much of your structure and as many of your belonging as possible. You and your insurance company will appreciate the attention to detail when you experience our service.

The Warren Restoration Team

Husband and wife owners, Josh and Toni Warren, do whatever is necessary to provide the highest-quality service possible. When you suffer property damage — from a fire to a flood from a broken water pipe while you’re out of town — that trauma alone is difficult enough. Dealing with multiple contractors, insurance companies and even emergency responders makes your situation even more difficult. Josh, Toni and their team understand.

Rather than rely on the demolition of a damaged property, Warren Restoration saves what they can of both the structure and the contents. If a piece of your home or business can be saved, the Warrens do it. This step can go a long way to help with your emotional healing process in the face of devastating loss.

Customer Service

Toni Warren is the customer service side of Warren Restoration. With a degree in International Business and a background in hotel and property management, Toni has worked on the front lines and behind the scenes. She knows what it takes to provide excellent customer service.

Together, the husband-and-wife duo complement each other well. From their three offices — in Big Stone Gap, VA; Hendersonville, NC; and Cape Coral, FL — they cover a wide geographic radius. Their goal is to exceed your expectations always, in the quality of work and the level of customer service. It’s important — because at Warren Restoration, their family name and reputation are on the line.

Warren Restoration Team

Josh Warren Owner

Toni Warren Owner

Hannah Warner Project Coordinator

Tony Malone Superintendent

Eric Bercume Project Manager/Estimator

Amanda Govern Director of Emergency Services Board-Up Division

Toby Johnson Construction Manager

Dylan Dobbs Mitigation Manager

Roger Ward Business Development

Trena Ellison General Manager

A Family History in Construction

Josh Warren was introduced to construction and the electric, plumbing and HVAC trades at an early age. He grew up in his father’s construction company’s business office. Josh worked for his parents right through college and beyond —16 years in total.

Eventually, Josh wanted more. He was intrigued by the disaster restoration industry and saw it as both an art and a science. For example, he enjoys figuring the arrangement of equipment to ensure optimal drying of a structure, and he likes calculating the cost to save a building and its contents versus a complete demolition. Today, Josh strives to be the best at what he does by staying on top of industry and technology trends.

Your full service emergency response and restoration solution