About Us

Thank you for choosing Warren Restoration. The company is family-owned and proud to serve Western North Carolina and Eastern TN with a full range of residential and commercial property damage and restoration services.

The Warren family runs the business on several guiding principles

Keep the property owner at the forefront. You and your needs come first. We take every step to ensure that you, your family and your property are safe and looked after.

Your home or business property damage isn’t just another job to Warren Restoration. Every facet of your project receives the team’s full respect, focus and attention.

Warren Restoration strives to salvage, clean and restore as much of your structure and as many of your belonging as possible. You and your insurance company will appreciate the attention to detail when you experience


  • Fire Damage
  • Storm Damage
  • Water Damage
  • Mold Removal
  • Smoke Damage

The Warren Restoration Team

Husband and wife owners, Josh and Toni Warren, do whatever is necessary to provide the highest-quality service possible. When you suffer property damage — from a fire to a flood from a broken water pipe while you’re out of town — that trauma alone is difficult enough. Dealing with multiple contractors, insurance companies and even emergency responders makes your situation even more difficult. Josh, Toni and their team understand.

Rather than rely on the demolition of a damaged property, Warren Restoration saves what they can of both the structure and the contents. If a piece of your home or business can be saved, the Warrens do it. This step can go a long way to help with your emotional healing process in the face of devastating loss.

A Family History in Construction

Josh Warren was introduced to construction and the electric, plumbing and HVAC trades at an early age. He grew up in his father’s construction company’s business office. Josh worked for his parents right through college and beyond —16 years in total.

Eventually, Josh wanted more. He was intrigued by the disaster restoration industry and saw it as both an art and a science. For example, he enjoys figuring the arrangement of equipment to ensure optimal drying of a structure, and he likes calculating the cost to save a building and its contents versus a complete demolition. Today, Josh strives to be the best at what he does by staying on top of industry and technology trends.

…And Customer Service

Toni Warren is the customer service side of Warren Restoration. With a degree in International Business and a background in hotel and property management, Toni has worked on the front lines and behind the scenes. She knows what it takes to provide excellent customer service.

Together, the husband-and-wife duo complement each other well. From their three offices — in Big Stone Gap, VA; Hendersonville, NC; and Cape Coral, FL — they cover a wide geographic radius. Their goal is to exceed your expectations always, in the quality of work and the level of customer service. It’s important — because at Warren Restoration, their family name and reputation are on the line.

“Seamless cleanup and preparation for restoration. Experienced insurance ambassadors.”

Josh Diamond

See What Our Home Restoration Customers Think

  • "Seamless cleanup and preparation for restoration. Experienced insurance ambassadors."

    -Josh D.

    Arden, NC
    Google 5-Star Review

  • "Great group of people, honest, upfront about any additional issues they may find, and hard workers!! Great service and great work!"

    Lisa T.

    Arden, NC
    Google 5-Star Review

  • "Chris Smith, my plumber called Warren Restoration and literally within 45 minutes they were at my property. They took control of everything from removing the furniture, wet carpet, drywall, and baseboard. The company made my flood very easy to deal with, making sure they were on the property when the insurance adjuster came to view the damage. They took all the necessary photos and walked me through the process...

    Wendy P.

    South Asheville, NC
    Google 5-Star Review

  • ... I would highly recommend this company. From the Owner, Josh Warren to his employees, they were professional, respectful and extremely helpful. I am happy to say my property is dry and everything has been built back better than before the water problem. Thank you Warren Restoration!"

    Wendy P.

    South Asheville, NC
    Google 5-Star Review

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