Limitations on Standard Compliance: Water Damage

Customer
Date of Loss
Loss Address
Billing Address
Claim #
Email
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) published the IICRC Standard and Reference Guide for Professional Water Damage Restoration (S500) for use by professionals in the water damage restoration industry. Paragraphs 8,4,5 and 10.1 of the IICRC S500 Standard highly recommend the Provider advise the Client of limitations on compliance with the standard.

The IICRC S500 Standard defines “Limitation” as a restriction placed upon the Provider by another party that limits:

The scope of work to be performed, the type of procedures or remediation activities to be conducted, or the results that can be expected from the remediation process.

Acknowledgement: The undersigned client, being the building owner, owner’s representative, or resident, hereby acknowledges that the Provider identified below advised him/her that one or more of the following limitations are being placed on the remediation project located at the property address above.

One or more of these Limitation(s) are currently affecting the restoration project:
Limitations
- The source of moisture or water intrusion has not been corrected. Stopping the source of moisture allows the restorer to extract surface water and prevent any further water damage. ( IICRC S500 Standard, Paragraph 9.5).
- Provider has been instructed to extract Category 3 water (grossly contaminated water that could potentially spread disease), but not to remove and dispose of porous materials (such as drywall, carpet, carpet padding, insulation, contents items) that have been contacted by contaminated water. ( IICRC S500 Standard, Paragraph 12.5.6.3).
- Provider has been instructed to return contaminated contents items to the structure without cleaning the contents items to a sanitary condition. ( IICRC S500 Standard, Paragraph 14.5.1.2).
- The funds allowed for payment of restoration services are not adequate to cover the services required to restore the water damage in compliance with the standard. ( IICRC S500 Reference Guide, page 212).
- Provider has not been allowed to utilize appropriate containment procedures for a contaminated water loss. Containments help keep airborne contaminants from spreading to clean areas. ( IICRC S500 Standard, Section 12.5.2).
I further acknowledge that the Provider explained to me that the limitation(s) above prevent the Provider from fully complying with the recommendations of the IICRC S500 Standard sections and paragraphs as listed. Furthermore, the limitation(s) may have consequences that hinder the effectiveness of the restoration process and make complete restoration unlikely.

I hereby release and agree to hold harmless the Provider and its affiliates, agents, officers, employees, consultants, franchisor, successors, heirs, administrators and all other related persons, firms, corporations, associations or partnerships, associated with the project located at the address stated above, of and from any and all claims, actions, causes of action, demands, rights, damages, costs, expenses and compensation whatsoever, which I may now have or may have in the future as a result of the Documented Limitations.

Per the homeowner’s request, we are removing equipment.
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"CHRIS SMITH, MY PLUMBER CALLED WARREN RESTORATION AND LITERALLY WITHIN 45 MINUTES THEY WERE AT MY PROPERTY. THEY TOOK CONTROL OF EVERYTHING FROM REMOVING THE FURNITURE, WET CARPET, DRYWALL, AND BASEBOARD. THE COMPANY MADE MY FLOOD VERY EASY TO DEAL WITH, MAKING SURE THEY WERE ON THE PROPERTY WHEN THE INSURANCE ADJUSTER CAME TO VIEW THE DAMAGE. THEY TOOK ALL THE NECESSARY PHOTOS AND WALKED ME THROUGH THE PROCESS I WOULD HIGHLY RECOMMEND THIS COMPANY. FROM THE OWNER, JOSH WARREN TO HIS EMPLOYEES, THEY WERE PROFESSIONAL, RESPECTFUL AND EXTREMELY HELPFUL. I AM HAPPY TO SAY MY PROPERTY IS DRY AND EVERYTHING HAS BEEN BUILT BACK BETTER THAN BEFORE THE WATER PROBLEM. THANK YOU WARREN RESTORATION!"

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South Asheville, NC

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Arden, NC

"SEAMLESS CLEANUP AND PREPARATION FOR RESTORATION. EXPERIENCED INSURANCE AMBASSADORS."

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Arden, NC

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Limitations on Standard Compliance: Water Damage

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Water Mitigation

Fire Restoration

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Home Restoration Customers Think

Limitations on Standard Compliance: Water Damage

Our Services

Water Mitigation

Fire Restoration

See What Our Home Restoration Customers Think

See What Our
Home Restoration Customers Think