Flooding can shut down your business without warning. Not only do you and your employees lose work days, you may face significant property damage or inventory loss. All it takes is a burst pipe, violent storm, poor drainage, broken hot-water heater, or sewer-line backup to leave you with a weakened foundation and sagging walls and floors. Worse, you may end up with not only ruined furniture and equipment, but damaged goods and records. If you experience a flood at your commercial property, contact a flood damage restoration company immediately. Only disaster-recovery specialists can do floodwater cleanup that meets industry standards and restores your business to its pre-flood-damage condition—to get you and your employees back to work as quickly and safely as possible.
If you experience a flood at your business, the experts at WARREN RESTORATION are available 24/7/365. Our technicians are trained to handle any floodwater emergency, knowing it can be catastrophic for your business and for your employees. Business owners in the southwest Virginia and western North Carolina regions can rely on us to provide thorough flood damage restoration services while also being sensitive to your every need.
WARREN RESTORATION is fully certified, licensed, bonded, and insured. IICRC and MICRO certification is an important part of our technician training. The Institute of Inspection, Cleaning, and Restoration Certification and the Mold Inspection Consulting & Remediation Organization set the industry standards for disaster recovery. We strive at all times to minimize your loss and to restore your property and its contents to their pre-damage condition.
When you contact WARREN RESTORATION after a flood at your home, you get our proven step-by-step process:
- Take safety precautions. We first take complete safety precautions, from wearing protective gear to shutting down the electric power.Then we locate the source of the floodwater and take steps to stop the additional flow of water onto your property.
- Assess the damage. We inspect your property both inside and out to determine the full extent of the damage. This enables us to develop the best plan to remove the floodwater and clean and decontaminate all affected areas.
- Classify the type of flood. Flooding classification is based on the amount and extent of water damage. This includes determining the level of dampness in carpets, carpet pads, flooring, and furniture. We check the walls and insulation for water absorption and stains. And we look for dampness on porous surfaces, such as brick, concrete, or hardwood, which require a specialized drying procedure.
- Identify the water type. Next, we identify the type of floodwater by determining its source and the various levels of contaminants it may contain, categorizing it according to IICRC and MICRO standards. For example, Category 3 floodwater—the most dangerous classification—may come from an overflowing sewer or creek, bringing with it toxic contaminants such as vehicle fluids, farm and yard chemicals, and septic system and animal waste. And the longer the contaminated water stands, the greater the potential for property damage and health threats. Proper categorization is critical to selecting the appropriate extraction and cleaning method.
- Extract the water. Standing floodwater extraction is done using professional-grade, truck-mounted equipment and submersible pumps that remove the water directly into our trucks while ensuring it never touches another surface. We work quickly—the longer the water remains on your property, the greater the potential for damage and danger. Afterward, we dispose of the contaminated water properly.
- Dry the area. After the standing water has been extracted, we use specialized equipment—heat dryers and drying panels, high-powered air movers and fans, and dehumidifiers—to eliminate all moisture and thoroughly dry all areas, including building materials and flooring (even hardwood). Weather permitting, we open windows to allow the sun and dry breezes to speed drying. We also check for residual dampness in hidden, hard-to-reach areas behind walls and under floors. Finally, we place specialized equipment to test for any moisture and humidity that may remain.
- Clean the area. After we ensure all areas are completely dry, we thoroughly clean and sanitize all furniture, equipment, and surfaces—floors, walls, ceilings, fixtures, etc.–using safe cleaning products and methods. Mold can cause or exacerbate health conditions such as allergies and asthma, so we provide specialized treatment—including HVAC cleaning and HEPA-filter vacuuming—to susceptible areas. This not only reduces the number of airborne contaminants, it also removes dank, musty mold and mildew odors. Working with you, we carefully inspect the entire property contents for water damage, salvaging what can be cleaned and restored, and properly disposing of what cannot.
- Renovate your property. We have the resources to repair or renovate any part of the property that sustained damage from the floodwater, so you don’t need to deal with multiple contractors.
WARREN RESTORATION’s goal is to return your commercial property to its pre-flood-damage condition with minimal disruption to your business—and get you and your employees back to work fast. We will also work directly with your insurance company on your behalf to make sure you receive the maximum possible benefit, relying on Xactimate® for fair estimates. We provide full, anytime access—to both you and your insurance company—to our online DASH system, which stores our notes and photos to support your claim.
If you sustain a flood at your commercial property, call us right away. We service an approximate 2-hour radius from our locally owned and operated offices in Big Stone Gap, VA, and Hendersonville, NC. With our satisfaction guarantee, you know we will provide the best customer service and quality work throughout the entire process.